We aim to be fair and flexible with our families while also keeping our programs organized and running smoothly.

If a participant is unable to attend a scheduled session, clinic, camp, or other program, they may request a refund. In most cases, refunds will be processed within 24–48 hours after the request is received.

This policy applies to all services, including but not limited to:

• Training sessions

• Monthly memberships

• Clinics

• Camps

• Other scheduled programs

Refunds must be requested through our booking platform or by contacting us directly. Once approved, refunds will be issued to the original payment method used at the time of booking.

While we strive to accommodate refund requests whenever possible, we reserve the right to review requests on a case-by-case basis and may deny refunds in cases misuse of the policy, or other exceptional circumstances.

Our goal is to treat families fairly while ensuring that spots in our programs are used responsibly.